Accessibility

Seren Cardiff Poetry Festival is committed to ensuring our events are accessible and enjoyable for all festival goers, including disabled customers and those with specific requirements or additional needs.

We are working hard to make adjustments and additions to the festival to make it as accessible as possible. If you have any questions about accessibility at the festival, please don’t hesitate to contact us at poetryfestival@serenbooks.com

Accessibility at Seren Cardiff Poetry Festival 2021

Steps we are taking to make our online festival more accessible:

  • Live captions will be available through Otter.ai at all of our events. 
  • Copies of the poems for each event will be available to view via a link posted in the Zoom chat during events. These files can be sent to attendees in advance upon request. Please contact poetryfestival@serenbooks.com to arrange. 
  • Several of our events will include sign language interpretation. These will be clearly marked on our programme. 
  • All hosts and performers will be asked to clearly state their name before speaking during events to signify who is talking. 
  • All visual images will be described audibly during events. Copies of documents containing the images and alt text descriptions can be provided upon request. Please contact poetryfestival@serenbooks.com to arrange.

Tickets

All of the main events in our 2021 programme (excluding workshops) are free. However, attendees will be required to register for access via Zoom. 

Attendees will only be required to register once to receive a festival pass that will enable them to drop in and out of the festival to attend the events that most interest them. 

For workshop events (Events 1, 5, 10, 11 and 17) spaces will be limited. Tickets for these events must be purchased through Eventbrite. Navigate to the individual event page and click ‘book tickets’ to begin the process. 

If you have any problems registering for tickets, please call the office on 01656 663018 or email poetryfestival@serenbooks.com for assistance. 

How to access events: 

Using Zoom

You can use Zoom through your computer, tablet or phone. If you plan on watching an entire session, we recommend you use a tablet or computer as the screens are so much larger.

You do not need an account with Zoom in order to access Zoom events. However, steps on how to set up an account can be found on the Zoom website zoom.us

Follow the link for the session. This will be emailed to you before the festival begins. Clicking the link will take you straight to the session.

Attendees with a Zoom account can also open the app on their computer, tablet or phone and type the code into the blank box. This will also take you straight into the session.

If the event has not started, this will be clear on the screen. Don’t press anything. The session will start automatically.

At the beginning of each event, the host will explain how each session works. S/he will also explain how to ask questions and how to use the Q&A button located at the bottom of the screen.

The festival is using Webinar format. These are similar to lectures. You will be able to see the panel / lecturer and any slides / presentations. You will not be able to see or hear anyone else listening and watching, nor will they be able to see or hear you. 

‘Chat’ will be enabled – but not to ask questions of the panellists.

Q&As: 

  • To ask a question, please use the Q&A button at the bottom of the Zoom screen. There you can type your question in full. 
  • ‘Chat’ will be enabled – but not to ask questions of the panellists.
  • The audience can ‘upvote’ questions, so that popular ones are prioritised.

Otter.ai captions

  • Hover over the Zoom window. You will see a message which reads ‘Live on Otter.ai Live Notes’ at the top left of your screen. 
  • Click the dropdown arrow beside the message and select ‘View Stream on Otter.ai Live Notes’.
  • The transcript feed will open in a separate window via your web browser. You may need to exit full screen mode on Zoom in order to see it. 
  • Please contact the event host or poetryfestival@serenbooks.com if you have problems using the transcript feed during an event. 

Simultaneous translation

  • Simultaneous translation from Welsh to English will be available for Event 14. 
  • To access the translation stream, attendees should click on the globe symbol / flag on the black control bar at the bottom of the screen, then choose ENGLISH (they will hear the interpreter’s English-language translation). Be aware that there is a delay of a few seconds when the interpretation starts so please pause before you speak. 

Watch via the AM live stream

  • All sessions will be recorded, and broadcast live simultaneously on the AM platform via our channel amam.cymru/CardiffPoetryFestival. Therefore, if you are having connection problems, you can follow the session on AM (please remember, however, that you will not be able to ask questions through AM). You do not need to register or sign up in order to watch this stream.